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The system automatically emails you the tracking number once the tracking number is entered in the system.  If you cannot find the email please check your Spam folder.


We ship most orders within 2-4 business days, and transit time is 3-5 business days. Please contact us at if you need help.


Below are the options you find on our web site in the Customer Service section:


For our customers only (please identify yourself if you are a Military Customer when contacting customer service): 

·        Manage my account

·        Order Status

·        Request to Return a product

·        Request to Cancel Order

·        Track my order

·        View my Order Receipt(s)

·        Review my account activities

For our customers and visitors: 

·        Register to save time and enjoy our large selection.

·        About us

·        Our privacy policy

·        Why shop at Builderdepot

·        Contact us

·        Feedback, we like to hear from you

·        How to shop at Builderdepot

·        Frequently Asked Questions (FAQs)

·        Security

·        Return Policy

·        Sales Tax

·        Warranties

·        Inventory Policy

·        Shipping

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